Automated 60% of WhatsApp agent workflows by building intelligent bots using PHP and MongoDB. Reduced ticket response times by 40% with workflow Read more automation and Verifast API integration. Enabled product ordering and payments directly through WhatsApp via catalog integration. Migrated services from AWS Elastic Beanstalk to Kubernetes, improving deployment efficiency by 40%. Designed custom analytics dashboards to empower merchants with real-time bot performance metrics.